Addis Ababa, Ethiopia – November 4, 2025 — BIGETA Business PLC has reaffirmed its commitment to quality excellence by conducting an intensive ISO 9001:2015 refresher training for its staff. The two-day workshop took place from October 31 to November 1, 2025, at the prestigious Haile Grand Hotel in Addis Ababa.

The training aimed to strengthen employees’ understanding and practical application of ISO 9001:2015 quality management principles to enhance operational efficiency and ensure consistent delivery of high-quality services.

Facilitated by experienced professionals, the refresher course included interactive sessions, case studies, and group discussions tailored to BIGETA’s organizational context. Participants were encouraged to reflect on current practices and identify areas for improvement aligned with international standards.

“This training is part of our ongoing strategy to embed a culture of quality across all departments,” said a company spokesperson. “We believe that empowering our team with the right knowledge and tools is essential to maintaining our competitive edge and delivering value to our clients.”

BIGETA Business PLC has long been recognized for its dedication to quality and innovation. The refresher training underscores the company’s proactive approach to continuous improvement and its alignment with global best practices.